- By Joseph J. Honick
Question: where was the offended Edward Snowden and all the consumer protection outfits even once campaigning against these consumer invasions?
By now we know that this kind of consumer information freely offered by callers is used for marketing, demographic studies and other purposes, all without the slightest compensation to the callers or even notification of how and when their most personal data are used.
So where are the hue and cry from the offended civil righters in regard to these commercial and profitable uses of personal information? The word “hypocrisy” comes to mind.
Yet what Snowden has manufactured into an international issue so successfully is only different in that it is cleared federal personnel and machinery scanning these data. Can it be that consumers trust everyone from tv sales promoters to telephone companies to…well you name it…more than the very government tasked with protecting the nation? The answer apparently is “yes!”
I don’t know how to measure these rationalities by the same public that supports massive budgets for the same government it trusts to go to war but way less than sales promoters to whom the citizenry willingly confesses any and all information requested often by robots at the other end of the calls.
What is urgently necessary is to open the discussion and debate over those “your call may be(read will be)recorded for improved service.” Perhaps, it would relieve the sense of consumer group hypocrisy so silent on these commercial uses of your information but loud and louder in protest against the government tasked with your protection.
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